Privacy Policy

We collect information you provide directly to us, including: • Personal information (name, email address, country) • Account credentials (hashed passwords) • Payment information for commission payments • Communication records with our support team • Etsy store information and performance data We also automatically collect: • Log data and usage statistics • Device and browser information • IP addresses and location data

We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related information • Send technical notices and support messages • Respond to your comments and questions • Monitor and analyze trends and usage • Detect, investigate, and prevent fraudulent activity • Personalize and improve your experience

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances: • With your consent or at your direction • With service providers who assist our operations • To comply with legal obligations • To protect our rights and prevent fraud • In connection with a merger or acquisition Any third-party service providers are bound by confidentiality agreements.

We implement industry-standard security measures to protect your information: • Encryption of data in transit and at rest • Secure password hashing (bcrypt) • Regular security audits and updates • Access controls and authentication • Secure data backup procedures However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

We use cookies and similar technologies to: • Keep you logged in to your account • Remember your preferences • Understand how you use our services • Improve our website performance You can control cookie settings through your browser. See our Cookie Policy for more details.

If you are in the European Economic Area, you have certain rights: • Right to access your personal data • Right to rectification of inaccurate data • Right to erasure ("right to be forgotten") • Right to restriction of processing • Right to data portability • Right to object to processing • Right to withdraw consent To exercise these rights, contact us at privacy@openetsy.com.

We retain your personal information for as long as necessary to: • Provide our services to you • Comply with legal obligations • Resolve disputes and enforce agreements • Maintain business records When data is no longer needed, we securely delete or anonymize it.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place: • Standard Contractual Clauses • Data Processing Agreements • Compliance with applicable data protection laws

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

If you have questions about this Privacy Policy or our data practices, please contact us: Email: privacy@openetsy.com Address: OpenEtsy Ltd, London, United Kingdom We will respond to your inquiry within 30 days.